FAQ

What is ISU Sites?

ISU Sites (sites.iastate.edu) is a Websites-as-a-Service platform for Iowa State University. It allows faculty members to quickly create a professional website that conforms to university marketing standards and complies with digital accessibility guidelines.

Development of this platform has been guided by faculty focus groups. Development is supported by the College of Agriculture and Life Sciences, the College of Liberal Arts and Sciences, and Information Technology Services.

 

How do I make a site?

Go to sites.iastate.edu and log in with your ISU NetID and follow the instructions. Or, follow along with our Quick Start Guide.

 

What is the difference between Simple, Advanced, and Full Scale websites?

See this handy comparison table.

 

How do I fill out my profile?

See our complete tutorial: Edit your Homepage Profile

 

Can I redirect my site from public.iastate.edu?

If you had a site on public.iastate.edu, and you'd like visitors to that site to be redirected to your new site on sites.iastate.edu, we recommend first making sure that you have moved all content you want to keep from your old to your new site. Once you've done this and are ready to redirect visitors, please send us an email at websupport@iastate.edu and we can set up the redirect. 

 

I am not a faculty member. May I still create a site?

Currently sites are for faculty members only. Most staff already have a presence on the website of the ISU unit they serve. If you are a staff member, please ask your local IT support group what options are available for you. If you need a website and are in CALS or LAS, please contact the web team at websupport@iastate.edu.

 

I want to log into my new site from my Okta dashboard!

Sure! You can set that up with a few clicks by following the steps on Make an Okta Button to Log In. This is handy but optional; you can always log in to your site by going to sites.iastate.edu.

 

Can I create links that open in a new tab or window?

Current research indicates that it is not good practice to open links in a new tab.

  1. Opening a new tab or window is actually an unexpected behavior for most people. Browsers are built with the ability to right-click on a link to open it in a new tab. When a link auto-opens a new tab without being told to, that is an unexpected behavior. Essentially the action requires taking over the functionality of one's web browser, which feels to many people like someone grabbing the steering wheel while you are driving.
  2. Security purposes. The link code that opens in a new window is vulnerable to being hijacked; this is a longstanding vulnerability in web browsers.
  3. Opening in a new tab or window disables the Back button in the browser. People expect to be able to use their back button to go back (in this case, back to your site!).

We are learning that the scales are tipping and fewer and fewer websites are allowing for this behavior for usability and security concerns.

 

When did ISU Sites become available?

ISU Sites launched on November 15, 2018. 

 

How do I report a problem?

If you need help using ISU Sites, please contact websupport@iastate.edu. If you have feedback to share, please use the feedback form